La Costa Telecom
Effective Date: July 17, 2025
Last Updated: August 4, 2025
At La Costa Telecom, Inc. (“La Costa Telecom,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at [https://test1.groovi.digital], use our VoIP services, or interact with us in any way.
By using our Website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website or Services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide to Us
- Contact information (name, business name, email, phone number)
- Billing and payment information
- Account credentials (usernames, passwords)
- Messages, support requests, or other communications
b. Information We Automatically Collect
- IP address and device identifiers
- Browser type, operating system, and referring URLs
- Usage data (call logs, duration, time stamps)
- Cookies and tracking technologies (see Section 6)
c. Information from Third Parties
We may receive information from third-party partners or service providers (e.g., payment processors, analytics platforms).
2. How We Use Your Information
We use your information to:
- Send promotional communications (you may opt out at any time)
- Provide and maintain our VoIP and communication services
- Process payments and manage your account
- Respond to customer service requests and inquiries
- Improve website functionality and user experience
- Detect, prevent, and respond to fraud, abuse, or security issues
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Trusted service providers (e.g., cloud hosting, payment processors, CRM tools)
- Regulatory authorities or law enforcement when required by law
- Affiliates or successors in the event of a merger, acquisition, or asset sale
All vendors and partners are contractually required to protect your information.
4. Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Request access to your data
- Request deletion of your data (with some exceptions)
- Opt-out of the “sale” of personal data (we do not sell data)
To exercise your rights, contact us at or call us at (858) 398-7777. We may need to verify your identity before processing your request.
5. Data Security
We implement industry-standard safeguards to protect your personal information, including:
- Encryption of sensitive data
- Firewalls and intrusion detection
- Access controls and regular audits
No system is 100% secure, but we work hard to protect your data.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and usage
- Remember your preferences
- Improve site performance
You may adjust your browser settings to block or delete cookies, but this may affect functionality.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law, including for billing, legal compliance, or dispute resolution.
8. Children’s Privacy
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have, please contact us so we can delete it.
9. Third-Party Websites
Our Website may contain links to third-party sites or services. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting an updated version and updating the “Last Updated” date above. Continued use of the Website or Services constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at:
La Costa Telecom
2647 Gateway Rd.
Suite 105-777
Carlsbad, CA 92009
Email:
Phone: (858) 398-7777
